Why is my website marked as insecure or “not secure”?

When setting up a new website – or when viewing a legacy website – it is not uncommon to see a message in your browser address bar marking the site as “Insecure”, “net secure” or similar. This will often be accompanied by an open padlock or another icon.

This does not mean the website you are viewing has been hacked or compromised in some way, it means that the connection between your browser and the webserver is not an encrypted.

Data transfers across the internet via multiple hops, bouncing from computer to computer until it reaches the intended destination. If this data is not encrypted, the data can be intercepted and read. This is a particular problem when transferring passwords or financial information between a browser and a server.

You can solve this problem by installing an “SSL Certificate”. This allows data transferring between a browser and server (and back again) to be encrypted before transfer, creating a secure transmission.

If you are not transferring sensitive information you might think this is not a problem. Wrong. The big search engine companies now penalise websites that do not have a secure connection meaning your website is less likely to be found without an SSL certificate.

SSL Certificates are provided by an issuing authority and will usually make an annual charge for this.

Order an SSL Certificate from Watch the Dot

We can provide and install an SSL certificate for you. This is a premium service, the process will depend on the hosting service you have with us.
  • How to: Which Web Hosting platform do I use?
  • Installing an SSL Certificate on eXtend Hosting

    We are able to provide and install and SSL certificate on your eXtend web hosting account. This is a premium add-on which can be ordered from the Add-ons section of our website. If you are using WordPress, we will configure your website to use your SSL certificate as a part of the service.

    Installing an SSL Certificate on cPanel Hosting

    Our premium cPanel servers support Let's Encrypt SSL certificates which are provided free of charge. In most cases your website will need some configuration to be able to use the SSL certificate.
  • If we developed your website, we can install and configure this for you at no charge - please submit a support request below.
  • If your website was developed elsewhere but it hosted on our servers, we are able to install and configure your SSL certificate for a small fee

  • See the add-ons available for your hosting by visiting the link below

    Websites Hosted Elsewhere

    If your website is not hosted with Watch the Dot, we may still be able to provide and configure your SSL certificate. Please submit a support ticket using the form below.

    Order Product Add-ons

    SSL Certificates and SSL Configuration for Watch the Dot Hosting
    Article published 27th November 2021
    Last modified 27th November 2021

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