Domain Support

Your domain name is an important business asset and it is important this is managed correctly and carefully. Incorrect configuration of your domain can prevent your website or email from operating correctly. We provide fixed cost domain support for some common domain support tasks.
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One Hour of Ad-Hoc Technical Support

General technical support time for any non-specific problem relating to your Website, Email, Domain name or related services

DNS Management

Your domain name contains important information about the ownership, location and authentication of your website and email addresses (often referred to as DNS). Sometimes you need to make changes to the DNS Zones on your record. If you are not confident doing this yourself, we can do it for you.

Domain Transfer Management

Domain transfers can be managed from our self service portal but they are complex and time consuming. We can manage the process for you if preferred.

* All prices are exclusive of VAT and are based on standard priority request where the supported system has been configured in a standard manner. High and urgent priority requests are charged at 1.5 and 2 times the standard fee respectively. None standard system configurations may incur a diagnostic fee.

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