If your website is hosted in Cloudways, we may ask you to delegate access so that we are able to access the files and database of your website. To do that, follow our Step by Step guide below
Delegate Access to your Cloudways Account
Navigate to the Team section

You can find this within the Cloudways Menu
Select Add New Team Member

Complete the form as shown

- Support Access: Checked
- Console Access: Checked - Full Access selected
Select "Add Member" when ready. We will receive an invite to join your Cloudways account.
Article published 16th January 2024
Last modified 16th January 2024