Hosting Support

We provide a self service web hosting platform with full user control panel access. Users hosting websites on our servers are able to access all areas of their web hosting accounts with our industry standard web hosting control panel interfaces. We also provide an extensive step by step knowledgebase for the most frequently requested tasks. To keep the prices low, unlike many companies we do not front load support fees and provide assistance where required on an ad-hoc basis. If you require assistance with your hosting account you can choose one of our premium services from those offered below.
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WordPress Website Migration

Are you moving your website to new hosting services? We handle the whole transfer, leaving your website working exactly as it was for a single fixed fee. We've transferred thousands of WordPress websites and one thing we've learnt 'Free transfer' services are a blunt tool, automated scripts that always leave the job half done - contact forms, caching, subdomains, SSL certificates are all often left hanging and the website needs profession intervention to get it back up and running smoothly.

One Hour of Ad-Hoc Technical Support

General technical support time for any non-specific problem relating to your Website, Email, Domain name or related services

PHP Upgrade

PHP is the underlying language that runs many of today's popular web applications including WordPress. It is important that you are running the latest compatable version that your web hosting package allows. Updating PHP is simple with our self service system, but if you prefer we can manage this process for you.

Archive Website

If you are planning to take your website down but want to keep the files for future use, select this service. We will archive the website into a zip file and provide a single download link so you can store the files for future use.

* All prices are exclusive of VAT and are based on standard priority request where the supported system has been configured in a standard manner. High and urgent priority requests are charged at 1.5 and 2 times the standard fee respectively. None standard system configurations may incur a diagnostic fee.

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