Watch the Dot Support

Most of the issues we are asked about are documented here within our knowledgebase

If you can’t find a solution to your problem in our knowledgebase please submit a support ticket and we will reply with assistance.

Frequently Asked Questions

Article Tags

Email

Help with accessing email, spam problems, password issues and other issues relating to your email account

Web Hosting

How to use and manage your web hosting account. Logging in, installing software and understanding the settings

Admin Issues

Help accessing our portal or other assistance relating to your account, solutions to the most common problems can be found here.

Domain Names

Question about your domain name, including setup, transfers, redirects and cancellation

WordPress

We are WordPress specialists . If you’ve a specific problem relating to WordPress operation, look here

Anything Else?

Other issues, questions and help articles not found in other categories within our Knowledgebase can be found here

Service Status

News about current service issues & planned maintenance