Locked out of your WordPress website? You can easily reset your password using the Forgotten Password link on the WordPress login screen.
But if that didn't work and your website is hosted or managed by us, we can access the database and update the password manually. If your website is hosted elsewhere, we can still help you regain access, as long as you have a log into your Hosting Control Panel
Web Basics
Our basic WordPress Maintenance package is designed to keep brochure websites running smoothly with the latest security updates installed at least three times a week.
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Web Basics Support Contract - Unlimited Support
Unlimited use of the following support items are included in this support contract
Setting up a new user on WordPress is a simple task fully described in our knowledgebase. If you'd prefer us to do this for you, order this service. We will need to know the user's name, email address and permissions level. Everything else, we will do for you.
Deleting a user on WordPress is a simple task fully described in our knowledgebase. There is one small consideration to ensure you don't delete content too, so we recommend backing up your site at this point too. If you'd prefer us to do this for you, order this service. We will need to know the user's name and / or email address. We will back up your website first and delete the user's account, transferring their content to the user account required (or removing it if preferred).